Bruce Theodore

Bruce Theodore is an experienced professional in pre-sales engineering and solution consulting, currently serving as a Presales Engineer at NewRocket since January 2022. Prior to this role, Bruce held positions such as Pre-sales Solution Architect at Fishbone Analytics Inc. and Director of Solution Consulting & Enablement at Advance Solutions Corp. With a solid foundation in technical consulting and training acquired through roles at SuMO IT Solutions, Scotiabank, and Symcor, Bruce has effectively contributed to various aspects of the Incident Management process, including the implementation of ITIL best practices and service management tools. Bruce's comprehensive expertise spans over a decade in technical and consultative roles, demonstrating a strong commitment to enhancing organizational processes and support capabilities.