Imran Khan is a seasoned professional with extensive experience in business process consulting and project management. Currently serving as a Business Process Consultant and Engagement Manager at GlideFast Consulting since November 2021, Imran has successfully led the implementation of various ServiceNow product solutions while collaborating with cross-functional teams. Previous roles include Project Coordinator and Service Delivery Manager at designDATA, where client satisfaction was prioritized, and network efficiency optimization was achieved. As a Customer Success Manager, comprehensive onboarding processes for new clients were developed, managing a team of ten. Imran also has experience as a Helpdesk Manager at Shipshape IT, overseeing technology systems and troubleshooting issues, and as a Technician/Sales Associate at Micro Center, focusing on problem management and technology solutions. Imran Khan holds a degree in United States History from the University of Maryland.
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