Mark Ray, MBA, CSA, CSM, and SAFe, serves as a Senior Engagement Manager at GlideFast Consulting since January 2024, with prior experience in similar roles at AltiaTek and GlideFast Consulting. With a strong background in managing Agile SDLC projects and delivering ServiceNOW applications, Mark has consistently improved operational practices through detailed reporting and coordination of project teams. Previously, as an Operations Manager at DATAMARK, Inc., Mark focused on metrics analysis, team training, and enhancing performance through innovative methods and participation in leadership training. Mark holds an MBA from the University of Phoenix, as well as a Bachelor's degree in Information Technology from the same institution.
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