Muhammad Ihsan is an experienced professional in account operations and strategic partnership development, currently serving as Senior Key Account Operations at Glints since October 2019. Previous roles at Glints include Key Account Operations and Community Development Executive, where major achievements included a 98% increase in client satisfaction and an 80% boost in repeat client engagement. Muhammad has also held positions focused on procurement, marketing, and event management at Trans Studio, Oceangoing, PT Brain Insight Indonesia, PT Vegas Cipta Kreatif, and Anima Academic Consultancy, demonstrating a strong ability to develop strategies, enhance client relationships, and manage various organizational functions. Education includes a Bachelor of Business Management from BINUS ONLINE and a Bachelor of Technology in Computer and Information Systems Security from Universitas Terbuka.
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