Julian Thomas

Julian Thomas has extensive experience in visitor engagement and operations, primarily at The Natural History Museum, where roles included Information & Ticketing Team Manager, Senior Visitor Engagement Manager, and Ticketing Business Change Manager. Responsibilities encompassed managing large teams, overseeing visitor sales and operations, maintaining ticketing systems, and implementing high-quality service standards. Additional experience includes a brief tenure as Senior Library Manager at GLL and part-time work in library services in Bromley. Julian holds a Postgraduate Certificate in Management from Nottingham & Trent University and has a strong foundation in business administration and management from St Ignatius College.