Shalom Meoded is an experienced Site Reliability Engineer at Gloat since November 2020, previously working as a Production Engineer/Support Tier 3. Prior to Gloat, Shalom served as a Tier 3 Front End Engineer at Kaltura from September 2017 to October 2020, addressing and resolving complex front-end and live streaming issues reported by customers and project managers. Additional experience includes a role as Customer Care Engineer, providing Tier 1 and 2 support and project management. Earlier, Shalom worked as a Senior Product Support/Help Desk Specialist at PeriGen from May 2015 to August 2017, delivering technical assistance, system configuration guidance, and documentation for customer inquiries while identifying system deficiencies.
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