Smita Bhattacharya is an experienced professional with a diverse background spanning over two decades in customer success, consulting, and finance. Currently serving as a Customer Success Manager and Project Manager at Gloat since April 2022, Smita focuses on enhancing client experiences through AI-powered talent marketplace solutions. Prior to Gloat, Smita worked at KPMG India for nearly a decade, leading key transformation programs for major clients, including a large insourcing initiative and a multimillion-dollar technology transformation office for a global beverage leader. Earlier roles include positions at ET Now as a Senior Analyst, JPMorgan as an Analyst in equity research, and a Software Engineer at Societe Generale Global Solution Centre. Smita holds an MBA in Finance and IT from the Faculty of Management Studies, University of Delhi, and a B.E. in Civil Engineering from the Birla Institute of Technology and Science, Pilani.
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