Fernando Fernandes

Fernando Fernandes is a Senior Product Manager specializing in AI at Aer Lingus, where they lead the evolution of the Customer Contact Centre with a focus on AI integration. With over ten years of experience in e-commerce and SAAS product development, they have successfully managed cross-functional teams to enhance user experiences. Previously, Fernando held key positions at companies like Zalando SE, Infracommerce, and Ryanair, developing innovative digital solutions and product strategies. Their background also includes work as a System Analyst and Facilitator, contributing to the growth of aspiring product managers.