Global-e
Justin Hall is a seasoned Client Success Manager with extensive experience in e-commerce and client relationship management. Currently serving as NCE 2 Client Success Manager at Global-e since February 2024, Justin previously held roles at ESW as Sr. Client Success Manager, where responsibilities included developing account strategies and driving client retention. At Obsess, Justin established a Client Success strategy and created quarterly business review templates, aligning client marketing roadmaps with product features. Earlier positions at Shoppable® and Hudson's Bay Company involved managing client accounts, optimizing user experiences, and leading business development initiatives to foster growth and partnerships. Justin holds a B.A. in Design and Visual Communications and a B.S. in Political Science and Government from William Paterson University of New Jersey.
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