John Tschohl is a distinguished figure in customer experience and training, currently ranked #6 in Customer Experience by Global Gurus for 2025. Since 2021, John Tschohl has served as a Certified Trainer at The Answer is Yes Pty Ltd, specializing in online customer service courses for businesses. As the Owner of John Tschohl Investments since 1972, John has extensive experience in real estate investment. Previously, John held the position of President at Service Quality Institute from 1972 to 2025, focusing on fostering a service culture within organizations. Additionally, between 1994 and 1999, John chaired the Game and Fish Coalition, successfully advocating for legislation to enhance funding for game and fish in Minnesota. Academic credentials include a Bachelor's degree in Business Administration and a Bachelor's degree in Marketing from the University of St. Thomas.
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