Lucas Poggio

Lucas Poggio is an experienced Application Support Analyst currently employed at Global Processing since March 2021, where responsibilities include incident resolution for applications and internal processes, as well as log reading. Previous roles include SOC Analyst and Technical Support Analyst at Global Processing, providing Level 1 support and internal technical assistance, with experience in Office 365 administration. Before joining Global Processing, Lucas Poggio worked as a Technical Support Analyst at Konsult Informática from January 2019 to February 2021, focusing on technical support for businesses and server maintenance. Lucas Poggio's education includes ongoing studies in Artificial Intelligence at Universidad Austral, alongside a Technical Degree in Systems Analysis from ISTEA and a Technical Degree in Business Administration from Instituto de Nivel Superior Juan Amós Comenio.