John Afonso

John Afonso is an experienced technical support and enterprise support specialist with a career spanning over a decade. Currently serving as an Enterprise Support Specialist at Global Relay since July 2022, John previously worked at Marsh McLennan as a Senior Technical Support Analyst from April 2020 to August 2022, where responsibilities included providing technical support to 60,000 users and managing migrations to Windows 10. Prior positions include Account Executive at SHI International (UK), IT Analyst at Computacenter, Data Analyst at Mercedes-Benz AG, and Insurance Consultant at BMW Financial Services. John has demonstrated expertise in technical troubleshooting, customer service, and operational support throughout various roles.