Mathias Koch

Customer Service Manager at Global Switch

Mathias Koch is an experienced professional in the field of electrical engineering and facilities management with a focus on data center services. Currently serving as Customer Service Manager at Global Switch since September 2019, Mathias oversees the organization and provision of data center services, including remote hands and cross connects. Prior to this role, Mathias held various positions such as Facilities Supervisor at Global Switch and Senior Project Manager at ISS Facility Services Holding GmbH, where capital projects for clients were coordinated. Mathias has also worked as Elektromeister at ISS IT and Business Services GmbH, focusing on the operation and maintenance of critical infrastructure in data centers, and has experience as an Elektroinstallateur in earlier roles. Education includes a degree as Elektromeister and a specialization in data centers from Technische Akademie Wuppertal, complemented by a foundational education in electrical installation.

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