Callum Duncan

Callum Duncan is an experienced professional in customer support and operations management, currently serving as the Head of Customer Support at Global since August 2022. Prior to this role, Callum spent over six years at DHL Supply Chain, where various titles included Operations Manager and Customer Experience Manager, with responsibilities spanning supply chain solutions and customer service management. Callum's career began at Tesco PLC as a Team Leader, and earlier experience includes freelancing in diverse marketing roles. With a strong focus on team leadership and client relations, Callum has consistently demonstrated the ability to manage and improve customer experience across several organizations.