Jay Patel is a seasoned professional with extensive experience in IT service management and project delivery. Currently serving as the Head of Contracts and Technical Services and Project Manager for Digital Infrastructure at Global since August 2017, Jay has a proven track record in overseeing and optimizing service portfolios while aligning them with business objectives. Prior roles include Service Manager at Transport for London, where responsibility encompassed managing a portfolio of IT services, and Senior Supplier Performance Analyst, focusing on supply chain optimization. Earlier experience includes positions as a Business Analyst at Siemens IT Solutions and Services and Lead Change Analyst at National Magazine Company Limited. Jay holds a Bachelor of Engineering degree in Computer Systems Engineering from City St George’s, University of London.
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