Milo Maya is an experienced digital customer experience manager with a tenure at Exterion Media since December 2014, where responsibilities include managing a team of Digital Campaign Specialists, improving customer journeys, and optimizing campaign performance. Prior to this role, Milo served as a Digital Delivery Team Leader, overseeing digital campaign deliveries while facilitating team development and collaborating with creative agencies. Previous experience includes roles at CBS Outdoor as a Digital Delivery Coordinator and Service Desk Coordinator, where Milo ensured the timely delivery of digital content and managed customer support inquiries. Early career highlights involve video editing positions at Universidad Pontificia Bolivariana, Telemedellin, VJ Channel, and Hora 13 Noticias. Milo holds a degree in Graphic Design from Universidad Pontificia Bolivariana and a degree in TV Production from Politecnico Jaime Isaza Cadvid.