Rilwan Y.

Rilwan Y. is an experienced IT professional with a strong background in technical support and customer service. Currently serving as an IT Analyst at Global since May 2022, Rilwan previously held roles as a First Line Support Technician at Nexudus and as an Information Technology Support Technician at SmartCharts, where responsibilities included providing technical support and project collaboration, enhancing teamwork, and client relationship management. Additional experience includes positions at Nike, Covrant, and MDILDN, where Rilwan developed strong interpersonal and sales skills through direct customer engagement and promotional activities. Rilwan's educational qualifications consist of a Bachelor's degree in Information Technology and a Foundation degree in Computer Science from Middlesex University, complemented by an IT Diploma from Mid-Kent College.