Søren Bügel

Søren Bügel is a Senior Product Owner at GlobalConnect, specializing in ServiceNow. With extensive experience in ITIL processes such as Change, Incident, and Problem Management, Søren has held various roles including Change Manager at GlobalConnect and Senior Technician in the NOC at Telenor DK. Søren’s achievements include improving Change Management processes and implementing documentation platforms across organizations. Prior to their current role, Søren developed their skills in technical support and management through both educational and professional experiences.