Michael Phillips

Michael Phillips has a diverse work experience spanning over 16 years. Michael started their career as a Quality Assurance Specialist at Televista Inc, where they were responsible for reviewing and scoring calls of 800 agents. Michael then joined T-Mobile as a Specialist in Technical Care, handling complex issues and escalations for customers. Michael later became a Social Media Specialist at T-Mobile, focusing on resolving customer service issues through public-facing platforms. Michael then worked at Frontier Communications as an IHD, Tech 1, where they resolved complex issues for business and residential customers. Following that, they joined Saftey-Kleen as a Bilingual Customer Care Representative, responsible for handling customer calls and setting up waste pick-ups. Most recently, Michael works at Globalization Partners as a Business Development Representative. Overall, they have gained extensive experience in customer service, technical support, quality assurance, and business development.

Michael Phillips completed their education history with a High School Diploma from Creekview High School, where they attended from 2000 to 2003. Michael then pursued further education at the University of Phoenix from 2004 to 2013, earning an Associate's degree in International Business.