Dharmendra Kumar

Dharmendra Kumar is an experienced manager with a robust background in product management and operations within the technology and business intelligence sectors. Currently serving as a Manager at GlobalLogic since May 2014, Dharmendra oversees a team of 130 analysts and is responsible for product support, service level accountability, project management, and client relationship management. Previous roles include Operations Manager at Aon Hewitt, where responsibilities included developing scorecards and dashboards, and Team Leader at Intelenet Global Services, where process improvements and quality audits were key focus areas. Dharmendra also has foundational experience in client service within the BPO sector and holds a Post Graduate Diploma in Executive Business Analysis from the Institute of Management Technology, Ghaziabad.