JD Dael is a Senior Director at Globe Group, where they lead retail experience design and development with a focus on innovation and customer-centric solutions. With a strong background in retail technology and project management, JD has successfully launched several innovative retail concepts, including the Globe Easyhub and the BYD Experience Hub. Previously, they held various roles at Globe Telecom, overseeing operational support and store development nationwide. JD has an extensive educational background, including multiple postgraduate certificates in innovation, leadership, and design thinking, and they are a member of the International Facility Management Association's Singapore Chapter.
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