John Andrei Tamina

John Andrei Tamina is an accomplished IT service operations management leader with a robust background in transforming service operations across various sectors, including IT operations, service desk management, and information security. Previously, John Andrei held key roles at Globe Telecom as the Head of the Reliability Solutions Engineering Department and served at HP as an IT Operations Manager, where they directed IT operations to ensure stability and performance. With a Bachelor of Science in Electronics and Communications Engineering from the University of Santo Tomas, John Andrei excels in optimizing service delivery through process improvements, automation, and enhancing customer experience. Their expertise encompasses service level management, data-driven analytics, and vendor relationship management, demonstrating a commitment to operational excellence and cost efficiency.