Miles V. is an experienced Operations and Enablement Lead with 22 years in the IT industry, specializing in vendor management, team leadership, project management, and employee relations. Previously, Miles held significant roles at Trend Micro, where they managed training programs and oversaw service delivery teams, and at DOCOMO interTouch, where they directed global accounts support and shared services. Miles has also contributed as a college instructor and has led numerous initiatives to enhance frontline employee experiences at Globe Telecom. Currently, they work at Globe Group, focusing on organization performance and manpower planning. Miles holds a Bachelor of Science degree in Computer Science from Angeles University Foundation.
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