Amit Kumar is an Assistant Manager at iEnergizer, where they lead a team of 125 advisors and 5 Team Leaders in Gurugram, Haryana, India. With over 4 years of experience in managing contact center operations, Amit has expertise in process management and business process improvement, ensuring high-quality service delivery and adherence to performance metrics. They hold a Bachelor of Arts degree from CCS University, having studied Art/Art Studies. Currently, Amit is pursuing a managerial role at Globiva, seeking to leverage their skills to drive operational excellence and customer satisfaction.
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