Diptonil Mitra currently serves as a Customer Service Agent at Globiva since September 2025. Prior experience includes roles as a Customer Service Associate at Tech Mahindra and Teleperformance, as well as a Student Intern at Masai. Diptonil also worked as a SYSTEMS ENGINEER TRAINEE at Infosys Limited and as an Audit Executive at Conneqt Business Solutions. Educationally, Diptonil holds a Bachelor's degree in Information Technology from Meghnad Saha Institute of Technology (MSIT), as well as Madhyamik and Higher Secondary qualifications from Nava Nalanda and A.K Ghosh Memorial High School, respectively.
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