Timothy Lung

Timothy Lung is an IT leader with 17 years of experience, including nearly six years in leadership roles. They are currently the Director of Help Desk & IT Support at Gloo, where they focus on practical solutions to improve technology access and user productivity. Previously, Timothy held various positions, including System Analyst II at Creative Planning and Interim Director of Technology at St. Thomas Aquinas High School, where they modernized IT infrastructure and implemented efficient support systems. They are passionate about training users to navigate technology confidently, believing that a well-educated user base is key to effective IT support.