Rachel Chenard is an experienced customer support and program management professional with a background in both healthcare and education. Currently, Rachel serves as Customer Support Manager at Glooko, having progressed through various roles including Customer Support Team Lead and Senior Customer Support Specialist. Previous experience includes serving as an Enrollment Advisor at Massachusetts College of Pharmacy and Health Sciences, where responsibilities involved guiding prospective students through the admissions process and collaborating with marketing efforts. Rachel's earlier roles include Travel Agent at Pana, where customer issues were successfully resolved, and Program Coordinator II at Boston Children's Hospital, involving operational support and educational course planning. Rachel holds a Bachelor's Degree in Public Health from Simmons University.
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