Jochen Kunkel is currently a Service Delivery Manager at GLORY, where they are responsible for developing and stabilizing service fulfillment for key accounts while improving KPIs to enhance customer experience and operational processes. Previously, Jochen held roles such as Client Services Manager at Deutsche Bank, where they managed service operations for EMEA SAP environments, and B2B Regional Service Manager at Samsung Electronics, overseeing after-sales service operations. Jochen also worked as a Service Delivery Manager at Computacenter, ensuring full service delivery to strategic accounts in the financial sector, and as an Account Delivery Manager at HP, focusing on economic efficiency in managed services.
Location
Frankfurt, Germany
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