Vikash Kumar is an accomplished Regional Operations Manager at GLORY since March 2016, overseeing regional service operations and leading a team of 80 professionals to achieve a 98% improvement in service response time. Prior experience includes serving as State Service Incharge and Senior Maintenance Engineer at Giesecke & Devrient GmbH from January 2011 to March 2016, focusing on installation, training, and troubleshooting of banking automation machinery, along with mentoring junior engineers. Earlier, Vikash worked as a Service Engineer at Mudrakshi Hytech India Private Limited from September 2010 to January 2011. Vikash holds a Bachelor of Technology degree in Electrical Engineering from West Bengal University of Technology (2006-2010) and completed 10+2 in Science at Annada College, Hazaribag (2003-2005).
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