Anna Whitehouse is a skilled CX Strategy & Delivery Manager at Go1 since March 2025, with a robust background in customer success and operations management across various leading companies. Prior to this role, Anna served as a Senior Gainsight Consultant for PayPal, enhancing their Gainsight instance and business processes. As a Product Manager at ZoomInfo, influential in Customer Experience Operations, Anna guided CX leadership on performance strategies. At Udemy, significant contributions included implementing Gainsight innovations and improving customer operations as the first CS operations hire. Previous experience includes positions at Bazaarvoice, Y&R Austin, and various media agencies, showcasing a comprehensive expertise in customer success, media management, and operations across diverse sectors. Anna holds a Bachelor of Arts in Journalism and Mass Communication from the University of North Carolina at Chapel Hill.
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