Jayashree Krishnan is a skilled SaaS Technical Support Engineer at Go1 since December 2020, specializing in trouble ticket management and collaboration with 3rd line teams for complex issue resolution. Prior experience includes roles as a Technical Support Officer at TAFE DIGITAL and as a Software Tester at the Australian Curriculum, Assessment and Reporting Authority, where responsibilities involved system analysis and user acceptance testing for the NAPLAN project. Jayashree has also contributed to email migration support at Transport for NSW and has held positions as a Software Test Analyst and Test Analyst, focusing on payment platforms and various software systems. Educational qualifications include a Master's degree in Computer Applications from Priyadarshini Degree and Pg College and a Bachelor's degree in Computer Science from Sri Venkateswara Degree College.
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