Sitara M. has extensive experience in customer support and technical assistance, currently serving as a Technical Support Engineer at Go1 since March 2016, where responsibilities include responding to technical support tickets and client communication. Prior roles include Customer Success Representative and various customer service positions across different companies, including Upwork and Groupo Noa International, where Sitara provided support through multiple channels such as phone, email, and live chat. Educational qualifications include a Bachelor in Management from University Science Malaysia and multiple certifications in Data Mining, Data Collection, and Management Information Systems.
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