Juan Chacon is an experienced professional in recruitment and client management with a strong background in team leadership and quality assurance. Currently serving as a Recruiter at Go2 since September 2021, Juan manages the candidate journey and assesses qualifications through interviews. Prior to this, Juan held the role of Client Success Manager, maintaining client relationships for small businesses in the United States. At Concentrix, from August 2012 to August 2021, Juan excelled as a Team Lead Manager, supervising teams for the Macy’s and Bell Canada accounts, and as a Quality Representative, ensuring call quality and compliance. Earlier experience includes leadership roles at Digicel Panama Ltd. as a Customer Care Team Leader and Quality Assurance & Training Specialist. Juan Chacon holds a Bachelor of Business Administration degree from Bircham International University, earned between January 2013 and December 2016.
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