Christopher Smith is a Support Analyst at Goalbook, where responsibilities include onboarding partner schools and districts, providing technical assistance, and collaborating with internal teams to build brand trust since April 2024. Previously, at GoFundMe from April 2018 to January 2024, Christopher served as Senior Support Specialist, managing escalated account inquiries and establishing a rotational system for the Escalated Support team. Earlier roles at GoFundMe included Support Specialist 2 and Support Specialist 1, focusing on customer support, internal training, and improving procedures. Christopher's experience also includes teaching English as a Foreign Language in South Korea and Colombia from July 2016 to March 2018 and serving as a Detentions Deputy for the San Diego County Sheriff's Department from February 2014 to June 2016. Christopher holds a Bachelor of Arts degree in English Language and Literature from San Diego State University and a high school diploma from Patrick Henry High School.
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