Princess U.

Princess "Lyn" U. is a seasoned professional with extensive experience in customer experience management. Currently serving as Assistant Manager of Consumer Experience at GOAT Group since May 2018, Princess manages a team of supervisors and agents to ensure high-quality service for buyers and sellers. Prior experience includes roles as Sr. Quality Analyst and Subject Matter Expert at Sutherland, where responsibilities included transaction monitoring, quality assurance, and team development. Princess holds a Bachelor of Science in Accounting Technology from the University of Mindanao and an Associate's degree in Health Services from Notre Dame University.