Brian Chong is an accomplished Customer Success Manager II at GoCardless since October 2023, following a diverse career in client implementation and consultancy roles at ANZ from February 2020 to October 2023. In addition to serving as a Client Implementation Manager and Journey Expert, Brian worked as a Merchant Servicing Consultant focusing on small business clients. Prior experience includes positions as a Guest Service Officer at Grand Hyatt Melbourne and Park Hyatt Melbourne, where Brian also served as a Concierge and Park Lounge Executive. Academically, Brian holds a Bachelor's Degree in Tourism and Hospitality Management from William Angliss Institute and participated in an Erasmus Exchange Program at University College Birmingham. Brian completed secondary education at Wesley College, earning a Victoria Certificate of Education in multiple subjects including Business and Economics.
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