Robert Moore

Robert Moore has a diverse work experience spanning over a decade. Robert is currently employed at GoCardless as an Implementation Manager II since December 2022. Prior to this, they worked as an Implementation Analyst at the same company from November 2021 until December 2022.

Before joining GoCardless, Robert worked at First Freelance from February 2015 until November 2021. Robert held various roles at First Freelance, including Operations and Onboarding Manager & Accounts Support. As the Onboarding Manager, they played a crucial role in the rapid growth of the accountancy arm of the company. Robert was responsible for tasks such as incorporating limited companies, ensuring AML and compliance processes, assisting clients in opening business bank accounts, providing Freeagent training to contractors, and offering tax and financial advice. Robert also contributed to generating additional revenue through partner referrals and promoting the company's business insurance partner.

From May 2018 to September 2021, Robert worked at Optionis Group as a Senior Onboarding Co-ordinator & Accounts Support. During this role, they continued to contribute to client onboarding and account support.

Robert's earlier work experience includes working at Sapphires Ltd as a Technical Support & Customer Services representative from August 2010 to January 2015.

Throughout their career, Robert has achieved notable accomplishments, including directly securing 50 five-star Google reviews for First Freelance, contributing to rapid client base growth, and providing excellent customer service to retain existing clients.

Overall, Robert Moore has a solid work history in various roles, showcasing their expertise in implementation, onboarding, account support, and delivering exceptional customer service.

Robert Moore obtained a B Soc Sci Degree in Legal Studies & Political Science from the University of KwaZulu-Natal, which they attended from 2002 to 2005. Robert also completed their matriculation from Howick High School. In 2019 and 2020, Robert pursued a Team Leader Apprenticeship at The Institute for Leadership & Management supported by City & Guilds. Additionally, there is no specified information regarding any other degree or field of study at the University of KwaZulu-Natal.