Tim McDonnell

Tim McDonnell is an experienced professional with a diverse background in customer service and banking. Currently serving as a Complaints Specialist at GoCardless since August 2022, Tim previously held the position of Business Owner at High Hopes Coffee from August 2021 to August 2022. Prior roles include Personal Wealth Support at Schroders Personal Wealth, Client Services Officer at Lloyds Banking Group, and Assistant Branch Manager at Halifax, where responsibilities encompassed managing operations and enhancing customer interactions. Tim began the career as a Customer Service Advisor at Halifax, demonstrating strong skills in customer engagement and product knowledge. Tim holds a Bachelor of Arts in Media Production & Media Studies from the University of Chichester.