Shivram Loke has a diverse work experience in the field of customer success and operations. Starting in 2013, they worked as an Account Representative in the customer service division at MITSUI OSK LINES INDIA PVT LTD- Logistics Division. In this role, Shivram successfully handled major global customers, coordinating with buyers and service providers, managing purchase orders, and executing shipments with adherence to company procedures.
In 2016, Shivram joined Hillebrand as an Operations professional, where they played a key role in import/export coordination, planning, pricing, and execution of shipments for wine, beer, and spirits companies worldwide. Notably, they served as an Operations Controller from May 2017 to December 2020.
Currently, Shivram works at GoComet, starting in 2022. Shivram has held the positions of Customer Success Manager and Senior Customer Success Manager. Shivram'sresponsibilities include ensuring the satisfaction and success of customers by providing excellent support and managing relationships.
Overall, Shivram's work experience highlights their expertise in customer service, operations management, and logistics coordination.
Shivram Loke has a diverse education history. Shivram obtained their Master's degree in Marketing/Marketing Management, General from Jamnalal Bajaj Institute of Management Studies (JBIMS) from 2017 to 2020. Prior to that, they completed a Post Graduate Program in Supply Chain Management- Global Supply Chain, Logistics, and Distribution from Welingkar Institute of Management in 2015-2016.
Shivram'seducational journey began with a Master of Commerce degree with a specialization in Business Management from the University of Mumbai, which they obtained from 2012 to 2014. Before that, Shivram earned their Bachelor of Management Studies degree with a specialization in Finance from R A Podar College of Commerce and Economics, attending from 2010 to 2012.
In addition to their formal education, Shivram Loke has also obtained several certifications. Shivram completed a program in Product Management from Skill Nation in July 2022, and a course in Data Visualization with Tableau from the same institution in June 2022. Furthermore, they completed a Crash Course in Agile Project Management and Agile Delivery from Udemy in July 2021.
April 1, 2023 - present
June, 2022