Jack Meek

Jack Meek is an accomplished professional with extensive experience in customer care and operations management across various industries. As the Owner of Consult CX, LLC since 2017, Jack has been instrumental in providing expert guidance on building outstanding service delivery teams and customer experience strategies. Concurrently, as the Vice President of Care Strategy & Operations at GoDaddy, Jack oversees customer care and support for over 21 million clients, designing innovative strategies to enhance customer satisfaction. Previous roles include Senior Director of Sales and Customer Operations at Direct Energy, Vice President of Operations at BPO, and Vice President of Customer Care & Sales at COX Communications, demonstrating a consistent track record of creating exceptional customer experiences and operational efficiencies. Jack's career began as a Senior Manager at MCI, where strategic planning for call center operations was developed. Jack holds degrees from Colorado State University Global and the University of Northern Colorado.