Mohd Rasid is a seasoned professional with extensive experience in customer service and operations management within the aviation industry, currently serving as Senior Executive Customer Services at IndiGo since October 2022. Prior to this role, Mohd Rasid held various management positions at Air India SATS Airport Services Private Limited, including Operations Manager, Duty Manager, and Admin Officer, demonstrating strong leadership and operational skills over a decade. Additionally, Mohd Rasid has a background in sales from roles at Ing Vysya Bank (now Kotak Mahindra Bank) and HDFC Bank, where responsibilities focused on business acquisition processes for financial products. Academically, Mohd Rasid holds an MBA in Human Resources Management from Sikkim Manipal University and a Bachelor's degree in Clinical Laboratory Science from Allahabad Agricultural Institute.
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