Vikas Yadav is a seasoned leader with over 12 years of experience in project management, consulting, retail, and operations within the hospitality industry. Currently, Vikas serves as the Head of Member Experience and Loyalty at IndiGo, where they focus on enhancing customer loyalty and experience. Previously, Vikas held various roles, including Senior Project Program Manager at Barbeque Nation Hospitality Ltd. and Regional Transformation Head at OYO, leading successful expansions across Southeast Asia. Vikas holds an MBA from Management Development Institute, Gurgaon, and a Bachelor's degree in Engineering from Maharshi Dayanand University.
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