VINAY KUMAR

Vinay Kumar "Rohilla" is currently serving as the Lead Service Delivery - Digital at IndiGo, where they manage major incidents affecting flight operations and ensure service restoration in compliance with regulatory standards. With extensive experience in IT service management and operational oversight, Rohilla has held various positions including Application Support Manager at SBI Card and Manager of IT Operations at Mindray Medical India. They hold a Bachelor’s degree in Computer Application and Management, an MBA, and a Master of Commerce, showcasing their strong educational background. Throughout their career, Rohilla has demonstrated expertise in incident management, stakeholder communication, and continuous process improvement.