Jitsu, formerly known as AxleHire, is a last-mile delivery service that helps brands like American Eagle, HelloFresh and Nespresso meet and exceed customer expectations. Jitsu uses a proprietary, AI-powered technology platform to achieve a 99+% on-time delivery rate and to support companies seeking greater customer lifetime value (CLV) through superior doorstep delivery. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.

Logistics & Supply Chain

Jitsu

Jitsu's headquarters in Berkeley, CA, United States

This department focuses on fostering relationships with clients, ensuring their satisfaction and addressing their needs effectively.

Client Success

The Operations and Support Team at Jitsu is responsible for ensuring seamless last-mile delivery operations while enhancing client and consumer satisfaction. This team oversees logistics management, system testing, and process optimization, leveraging data analytics to drive continuous improvement. They collaborate closely with clients and internal stakeholders to troubleshoot issues, streamline operations, and support the implementation of innovative solutions that elevate the delivery experience.

Operations and Support Team

This department oversees and optimizes operational processes to ensure effective and efficient project execution.

Operations Management

This department focuses on engineering innovation and business growth initiatives.

Engineering and Development

The Software Development Team at Jitsu is responsible for designing, building, and maintaining the company's AI-powered technology platform that drives its last-mile delivery services. This team collaborates across diverse roles, including back-end and mobile engineers, to ensure seamless integration and functionality, while also focusing on user experience through product design and quality assurance. Their work enables Jitsu to deliver on its promise of exceeding customer expectations and achieving a 99+% on-time delivery rate.

Software Development Team

This department focuses on planning and coordinating transportation logistics and operations.

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Other teams

Operations and Support Team

Operations Management

Engineering and Development

Software Development Team

Transportation Services