Charly Chappell serves as the Sales Director for APAC and Head of Customer Success at Goki since March 2021, overseeing innovative hospitality solutions that enhance guest experiences. Prior to this role, Chappell was a Direct Sales Executive at Contiki Holidays, focusing on travel experiences for young adults from March 2019 to March 2021. Chappell has held various positions in the hospitality industry, including Guest Service Manager at Wake Up! Sydney and Program Supervisor at Ultimate Adventure Travel Pty Ltd. An educational background in Tourism and Event Management from BBW Hochschule Berlin supports Chappell's extensive experience in customer service and travel. Additionally, Chappell's previous roles include cashier positions and an Au Pair position in Australia, contributing to a well-rounded professional profile in the travel and hospitality sectors.
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