GoKwik is an online platform that helps people solve difficulties with their buying experiences on e-commerce websites.

AI/ML

E-Commerce

Information Technology

Software

GoKwik

GoKwik's headquarters in New Delhi, India

Chirag Taneja

Abhishek Chandra

Abhinav Midha

Mohit Batra

Chetna Gogia

Ankush Talwar

The Software Development and Engineering team at GoKwik is responsible for designing, building, and maintaining the platform’s core functionalities to enhance user buying experiences in e-commerce. This multidisciplinary team, comprising software engineers, data scientists, and DevOps experts, collaborates to develop innovative features, ensure software quality, and optimize performance, ultimately driving customer satisfaction and business success.

Software Development and Engineering

The Customer Success team at GoKwik is dedicated to ensuring that clients effectively leverage the platform to enhance their e-commerce purchasing experiences. By providing personalized support, training, and proactive communication, they help businesses maximize value from GoKwik’s solutions, drive customer satisfaction, and foster long-term relationships. Their efforts aim to reduce churn and increase customer loyalty by addressing needs and facilitating success at every stage of the client journey.

Customer Success

The Product Management and Strategy team at GoKwik focuses on enhancing the user experience for e-commerce platforms by developing innovative solutions and strategies. They collaborate across various functions to identify customer needs, prioritize product features, and drive the execution of initiatives that improve buying experiences, ultimately aiming to boost sales and growth for the company.

Product Management and Strategy

The Sales and Marketing Operations team at GoKwik focuses on driving growth and efficiency in the company's sales processes while enhancing the overall customer buying experience. This team collaborates to develop strategic sales initiatives, manage operational workflows, execute marketing campaigns, and optimize sales performance through data analysis and technology integration. Their efforts ensure that both sales and marketing align seamlessly to meet business goals and deliver value to customers.

Sales and Marketing Operations

The Leadership Team at GoKwik drives the strategic vision and operational excellence of the company, focusing on enhancing the e-commerce buying experience. With a diverse mix of expertise in business development, product innovation, human resources, and engineering, this team collaborates to identify market opportunities, foster a positive company culture, and ensure the delivery of cutting-edge solutions that address consumer challenges in online shopping.

GoKwik

Org chart

Teams

Software Development and Engineering

Customer Success

Product Management and Strategy

Sales and Marketing Operations

Leadership Team

Offices

GoKwik

Org chart

Teams

Software Development and Engineering

Customer Success

Product Management and Strategy

Sales and Marketing Operations

Leadership Team

Offices

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