Sevan Menechian

Sevan Menechian has extensive experience in IT system administration and call center management, currently serving as an IT System Administrator and Call Center Systems Manager at Golden Hippo since January 2017, where responsibilities include managing Five9, Salesforce, and NetSuite applications, as well as overseeing the Five9 Dialer and Live Chat systems for up to 400 employees. Prior to Golden Hippo, Sevan worked at Prime Marketing LLC as a System Administrator and Quality Assurance & Compliance Site Manager, where tasks included improving call quality and compliance. Sevan's career began at Bank of America, where a range of officer roles involved consulting on operational productivity, mediating escalated customer issues, and facilitating training for team members. Sevan holds an Associate's degree in Music Technology from Musicians Institute and an Associate's degree in Computer Science from Los Angeles Valley College.