Tyson Swanger is a passionate and motivated Director of Customer Support at Olo, responsible for managing onboarding and Tier 1 teams to ensure superior customer service. Previously, Tyson held various leadership roles at Cisco, including Senior Leader for Executive Support, where they improved processes and vendor management, and CX HTEC Manager, overseeing a large team committed to high-touch customer experiences. Tyson's career began in technical roles at MCI WorldCom, culminating in significant contributions to numerous organizations' operations, team building, and culture enhancement. Currently, Tyson is pursuing a Bachelor of Science in Business Administration at North Carolina Wesleyan.
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