Mike Phair

Mike Phair is a seasoned Call Center Director with extensive experience in customer service and training management. Currently serving as the Director of Technical Support at GoNetspeed, Mike has previously held senior leadership roles at Wayfair and Verizon Wireless, where they successfully managed large teams and improved performance metrics. With a Bachelor's Degree in Business Administration from Husson University, Mike excels in developing innovative training strategies and fostering high-performance environments. They are known for their effective coaching, communication skills, and ability to inspire and motivate others.