Anna Pankin is a mixed-methods user researcher specializing in life-centered customer experience research for digital products, services, and communities. They have extensive experience working across various sectors, including healthcare, education, finance, and transportation, where they employed diverse UX research methodologies. In addition to their research work, Anna actively mentors junior colleagues and contributes to community initiatives, notably with UXPA Portugal and Ladies that UX Porto. Currently, Anna serves as a Senior UX Researcher at Nitro Software while remaining open to new collaborative projects.
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